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Questions & Answers

May you have a question? Below we share some of our most frequently asked questions to help you out. If you do not find your question or answer here, please do not hesitate to drop us a line on our Contact page.

Yes, mastiha is 100% natural. It is the resin (tear) excreted by the Pistacia lentiscus var chia (mastiha) tree.

Yes it is definitely a superfood, because 1g per day has a proven beneficial effect on our health.

No, mastiha is gluten free.

No, mastiha is lactose free.

No, mastiha is sugar free.

No, mastiha does not contain allergens.

Yes.

Yes. However, if you select the chewable tablets please inform your doctor since DEXTRATES is the tablet binder used in this supplement. Overconsumption may increase blood glucose levels.

All our clinical trials have been carried out on adults and even at very high doses (5g/day) for 6 months it has been proven to be completely safe without side-effects. Mastiha is 100 % natural and contains no allergens.

Clinical trials with pregnant & nursing women, as well as children have not been carried out. However, in Greece it is very commonly used in such conditions, especially by pregnant women that experience bloating, stomach pain and heartburn, always after consulting their doctor of course. Pregnant/nursing women and children must inform their doctor before using! For pregnant/nursing women and children we suggest the powder contained in the CAPSULES 100% mastiha.

All our clinical trials have been carried out on adults and even at very high doses (5g/day) for 6 months it has been proven to be completely safe without side-effects.

Mastiha is 100% natural and can be consumed daily for as long as desired.

No negative interaction and contra-indications have been reported so far. Mastiha acts optimally in low pH in the stomach that is why we recommend not to consume at the same time with anti-acids.

Yes, mastiha apart from solely can act as a natural booster of medication. For example, according to clinical studies mastiha enhances the effect of the triple scheme for H. Pylori therapy by 17,5%.

Yes, however always keep 30 minutes apart before consuming a 2nd product in order to maintain their effectiveness. We suggest you ask for your doctors’ advice.

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Mastiha acts optimally in low pH in the stomach that is why it is highly recommended to be consumed 30 minutes before a meal. Chewable tablets should be consumed after eating if oral hygiene is aimed.

The only issue will occur if you consume the capsules. The capsules will not open in the stomach. On the other hand, chewable tablets should be consumed after eating if oral hygiene is aimed.

We do not suggest to be consumed at ages under 3 because they might very easily choke. Also food products given to infants are very specific and strictly approved. Young children (ages 3-6) should always be supervised while consuming small food products.

The products are suitable for over the age of 3 if they do not have any allergies. Although, tonic lotion is 100% natural, it contains two natural occurring allergens linalool and limonene. Is it usually used as a cleansing/soothing water. Also the soap, like all natural soaps, is prepared from saponification process with sodium olivate. Since it depends on the childs’ sensitivity to these natural ingredients, they can be used after doctor’s approval.

Yes, however young children (3-6) should always be supervised while using. If swallowed inform your doctor. The gingivaction products contain fluoride. Fluoride is approved for use in children’s oral hygiene products. The multiaction gel toothpaste does not contain fluoride.

The GINGIVACTION toothpaste contains fluoride and aims mainly to gum care. MULTIACTION gel toothpaste has a fresher flavor and helps maintain oral hygiene without fluoride and menthol, making it suitable for homeopathy.

All oral hygiene products are gluten free and suitable for over 3 years old.

All products are over 95% natural.

No, however our product Mastiha Powder contains 39% inulin which is a prebiotic. Inulin is a natural fiber from radish roots that assists good bowel function by enhancing the development of good bacteria (probiotics). This product can be given instead of prebiotics, while ideally when combined with yogurt Mastiha powder with its strong antibacterial action can replace the administration of probiotics by mouth (or can further support the probiotics intake).

The mechanism of action between Mastiha and dietary fibers is very different, therefore they cannot be compared.

Fibers play a major role in digestive health, through their prebiotic effect. Fiber helps to keep the digestive tract flowing, by keeping bowel movements soft and regular.

Mastiha has strong anti-inflammatory, anti-oxidant and antimicrobial action and has a beneficial effect on intestines and stomach disorders. When mastiha is consumed it creates a protective film and through its antimicrobial and anti-inflammatory action, it is used as a means of relieving gastrointestinal pain. Mastiha inhibits the growth of bad bacteria and due to its strong antibacterial action it is proven to also limit or even eradicate Helicobacter pylori.

Only our Mastiha powder, due to its content in inulin, can be compared to dietary fibers, and like all fibers, those are the “food” of good bacteria (prebiotic function – helping healthy gut bacteria to grow).  In other words, inulin helps the development of probiotics, so that the digestive system works more efficiently. Hence, Mastiha powder can be given instead of prebiotics to promote the normal bowel function.  In addition, when Mastiha powder is mixed and consumed with yogurt, it can replace the administration of probiotics by mouth.

Yes, SIBO is the result-compilation of gastrointestinal disorders- digestive conditions, such as IBS, Crohn’s Disease & celiac disease. We recommend the intake of 6 capsules (3caps X 2 times) daily for 8 weeks 30 minutes before a main meal.

We have tried to make our products accessible to everybody. For instance: There are people who can’t swallow or have difficulties swallowing a capsule, or others that prefer to rather incorporate the active ingredient into their diet (powder form) or who want a product that is consumed on the go, i.g. easy & without water (chewable tablet). Therefore, it is up to the consumer to decide which form of supplement suits their lifestyle best. All our products are based on our clinical trial results.

Based on the results of the clinical studies carried out, we have developed respective table with exact areas of application & administration suggestions. In particular, there is a detailed table which shows exact administration suggestions in terms of dosage and duration per product form and per disease. See more

When comparing the two products the main difference refers to the concentration of pure Mastiha. The 100 % mastiha capsules contain only Mastiha in powder form: so there is only Chios Mastiha 100 % powder inside. The 80 % capsules have been developed mainly for the benefit of having a lower price: since here the pure content in Mastiha is 80 %. In other words, within these capsules there are also some further ingredients as excipients inside.  In particular, the ingredient list of the 80 % capsules is: Chios Mastiha Resin (Pistacia lentiscus var. chia) 280mg, Anti-caking agent: Magnesium Stearate, Stabiliser: Cellulose. Both Capsules consist of Hypromellose (HPMC).

The statement 350 mg on the front of the 80% capsule refers to the total content in powder within 1 capsule.  But, the content in Mastiha- the active substance- is 280 mg in it. In other words, within the 80 % capsules the pure content in Mastiha is 80 % out of the total content, since there are also some further ingredients as excipients inside.  

The 100% mastiha capsules contain only Mastiha in powder form: so there is only Chios Mastiha 100 % resin inside. Hence, here the total content of 350mg of power within one capsule is pure Mastiha.

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